Shared Vocabulary
Clear terms help you ask better implementation questions.
Your leadership, sales, operations, finance, product, warehouse, and technical teams may use the same words in different ways. This glossary gives you a practical baseline for planning.
Each term explains what it means, why it matters in manufacturer-to-business commerce, which systems it usually touches, and which mistakes create avoidable rework. Intake and automation terms are treated the same way: useful only when they connect to real data, review, and implementation decisions. The goal is not academic precision. The goal is to help you make better decisions before software, integration, or platform spend accelerates.
A shared reference library
- Terms
- 30
- Guides
- 8
- Tool categories
- 13
Browse Terms
Core vocabulary for your Manufacturer-to-Business system.
Each term links to related guides and tool categories so you can turn the definition into practical roadmap work.
3
A
Account Pricing
Account pricing applies customer-specific prices, discounts, tiers, contracts, and terms to manufacturer ecommerce and portal workflows.
View definitionAssisted Order Intake
Assisted order intake extracts and structures buyer requests from email, PDFs, spreadsheets, RFQs, and attachments for review.
View definitionB
Buyer Portal
Learn what a manufacturer buyer portal should include, which systems supply its data, and how to scope account access, ordering, and service workflows.
View definitionB2B Ecommerce
B2B ecommerce helps business buyers research, quote, order, reorder, pay, and track manufacturer products through digital workflows.
View definitionC
Customer-Specific Catalog
A customer-specific catalog limits product visibility and pricing by account, region, role, channel, product line, or contract rules.
View definitionCRM
CRM manages customer relationships, sales activity, account context, opportunities, support follow-up, and sales-assisted ecommerce workflows.
View definitionCPQ
CPQ supports configure, price, and quote workflows for complex manufacturer products, pricing rules, approvals, and quote output.
View definitionD
Dealer Portal
A dealer portal gives authorized dealers gated access to catalogs, pricing, quotes, ordering, documents, and order status.
View definitionDistributor Portal
A distributor portal supports business buyers that resell, stock, service, or distribute manufacturer products across accounts or regions.
View definitionDAM
DAM manages product images, manuals, drawings, videos, safety documents, and other digital assets used in manufacturer ecommerce.
View definitionE
ERP Integration
ERP integration connects ecommerce and portal workflows to customer, product, price, inventory, order, invoice, and fulfillment truth.
View definitionEDI
EDI exchanges structured business documents such as purchase orders, acknowledgements, invoices, and shipping notices.
View definitionI
M
O
Order-to-Door
Order-to-Door is the Metrotechs digital transformation framework for manufacturers. Learn how order and fulfillment visibility fits within it.
View definitionOMS
OMS coordinates orders across channels, routing, allocation, exceptions, statuses, and fulfillment paths in manufacturer ecommerce.
View definitionP
PIM
PIM centralizes product information so manufacturer catalogs, portals, ecommerce, search, and sales channels use governed data.
View definitionProduct Configurator
A product configurator guides buyers or sales teams through valid manufacturer product options, assemblies, compatibility, and selections.
View definitionPunchOut
PunchOut connects a buyer procurement system to a supplier catalog so the buyer can shop with negotiated account context.
View definitionPayment Terms
Payment terms define when and how business buyers pay, including invoice terms, deposits, due dates, and account-level rules.
View definitionPurchase Order
A purchase order is the buyer document or identifier that authorizes a business purchase and often drives procurement workflows.
View definitionQ
R
S
T
Tax Exemption
Tax exemption workflows manage buyer tax status, certificates, resale rules, account settings, and checkout tax treatment.
View definitionTMS
TMS helps manage freight rating, routing, carrier selection, scheduling, shipment execution, tracking, and transportation reporting.
View definition