We design and develop dealer ordering portals with account-specific pricing, product catalogs, quote requests, and ERP-connected order workflows.
Dealer Portal SystemsWhat we deliver
Give dealers a practical way to buy from you without making your internal team reconstruct every order. M2B Commerce builds the account experience and connects it to the commercial rules behind your business. We can improve an existing portal or develop a new one, with the first release scoped around a defined dealer group and ordering workflow.
We configure company accounts, user roles, and catalog access around your dealer relationships. The build can include account approval, territory or product-line restrictions, and permissions for buyers and account administrators.
We implement the agreed pricing, quantity, purchase-order, and payment-term rules. Dealers get ordering paths suited to your products, including saved lists, repeat orders, and quote requests where a price or configuration needs review.
We integrate the portal with the systems that own your customer, price, product, and order data. We define which orders can move automatically and build review paths for exceptions before they become fulfillment problems.
We bring the available order and shipment information into the dealer experience. Status labels, update timing, and unavailable-data behavior are agreed with your team so the portal does not promise more than the connected systems can support.
Tell us what needs to work differently, which systems you use, and who will use the result. You do not need a finished specification to discuss a build or integration project.
If the requirements are clear, we can discuss an implementation scope. If they are not, an assessment defines the workflow, architecture, dependencies, and first release before development is quoted. Discovery can be a separate engagement; it is not a commitment to a full rebuild.
Pricing and timing depend on the agreed scope, data readiness, integrations, and your team’s availability. We establish those details with you rather than attach a generic package to every project.
How we deliver
We review your current workflow and systems with your team, then define the first release, responsibilities, dependencies, and acceptance criteria. Scope, costs, and timing are agreed before implementation begins.
We turn the agreed requirements into screens, platform configuration, custom functionality, and integrations. Your team reviews the work against real buyer and operational scenarios as it takes shape.
We test the agreed workflow from buyer action through the connected systems, including permissions, incorrect data, failed handoffs, and the exceptions that need a person to step in.
We coordinate the agreed rollout, verify the released workflow, and document how it operates. Training, ongoing maintenance, and post-launch support are defined in the project scope rather than assumed.
Behind the implementation
The service starts with your business rules, not a generic feature list. These are the operating decisions that shape the specification, configuration, and testing for your project.
A B2B dealer portal should do more than hide content behind a login. M2B Commerce maps dealer tiers, company users, account terms, territory rules, quote paths, catalog permissions, purchasing authority, and support workflows before build decisions are made. That separates a useful account system from a generic storefront with restricted access.
The portal should help dealers find approved products, use customer part numbers, see account pricing, build repeat orders, request quotes when needed, supply purchase-order details, and understand fulfillment status. Those workflows only reduce service effort when the same rules continue through ERP validation, inventory checks, order review, and shipment communication.
A good portal should make your dealers faster without making sales, finance, warehouse, or customer service clean up the order later. That means your requirements need downstream handoffs, exception paths, and the data each team needs to trust the order.
When dealers still send RFQs, attachments, or support questions outside the portal, intake workflows can help structure requests and summarize context. The portal plan should decide where those suggestions are reviewed before they become quotes, orders, or customer promises.
Who should be allowed into the portal, what should they see, and how should access change by account, region, product line, or channel role?
What makes a dealer order complete enough to move downstream without a customer service review on every transaction?
Which order, fulfillment, and shipment events should dealers see without needing to call or email your team?
Where could intake workflows structure dealer RFQs, attachments, and service questions while preserving human review for pricing, product fit, substitutions, and order commitments?
Common questions
Yes. A phased launch is often the right path. The roadmap can identify which dealer group has the clearest rules, highest order volume, or best internal sponsor for an initial rollout.
Usually not. Manufacturers often need account, region, product-line, replacement-part, or territory logic. The portal plan should define those catalog rules before implementation.
That is common, but it needs to be made explicit. The assessment can determine whether pricing should stay in a controlled spreadsheet temporarily, move into ERP, or be managed through ecommerce rules.
Sometimes. The right answer depends on data quality, exception rates, account terms, inventory confidence, and whether orders need review before fulfillment.
Yes, especially for RFQ intake, attachment review, product matching, and service summaries. The safest first phase keeps structured suggestions inside a reviewed workflow before quotes or orders move downstream.
Turn account rules, catalogs, inventory, and ERP-connected ordering into a usable dealer portal.
View pageConnect customer and dealer ordering to ERP, CRM, inventory, pricing, orders, fulfillment, and shipping visibility.
View pageBuild AI-assisted RFQ intake, product discovery, repeat ordering, account support, and catalog workflows for B2B ecommerce.
View pageDefine the account access, catalogs, pricing, ordering, documents, and service workflows a useful buyer portal needs.
View pagePlan reliable on-hand, available-to-promise, allocation, lead-time, and buyer-facing inventory signals.
View pageTurn dealer roles, account rules, integrations, exception paths, and launch boundaries into testable requirements.
View pageBuild Manufacturer-to-Business commerce around customer and dealer demand, account rules, and operating workflow.
View pageExplore order and delivery visibility within the Metrotechs digital transformation framework for manufacturers.
View pageRequest a focused assessment before rebuilding a manufacturer portal, B2B ordering workflow, or ERP-connected ecommerce system.
View pageShare your current systems, the workflow you want to improve, and what you need delivered. We’ll follow up to discuss project fit, requirements, and the next step toward a scoped engagement.