Data mapping and integration design
We map the agreed records, fields, identifiers, and system responsibilities. We define when data moves, how changes are reconciled, and which validation rules apply before developing the connection.
What we deliver
ERP-Connected Ecommerce for Manufacturers
Keep your ERP authoritative for the customer, price, product, inventory, order, invoice, and fulfillment records it owns while giving buyers a useful online experience. M2B Commerce implements the connections between your portal or ecommerce platform and the back-office systems. We can start with a single high-friction handoff, such as order entry or account pricing, without treating every integration as a full replatforming project.
Product, price, and account connections
We implement the in-scope data flows that support your catalog and business-account experience. Account pricing, terms, product access, and inventory visibility are connected according to the source system’s capabilities and data quality.
Order and status integration
We develop the agreed order-submission, acknowledgment, and fulfillment-status connections. Validation, duplicate handling, and review paths are tested so a failed or incomplete handoff does not silently become an operational problem.
Failure handling and operational handover
We build the scoped logging, alerts, retry behavior, and review controls for integration exceptions. Your team gets documentation on data ownership and how to identify and resolve the failures covered by the implementation.
Is this the right project for you?
- Orders from the portal or ecommerce workflow need manual cleanup before ERP entry
- Customer-specific pricing is stored outside the ecommerce platform
- Inventory shown to buyers does not match operational reality
- Teams are unsure which system should own product, account, order, and status data
- Intake automation is blocked because product, account, price, or order data ownership is unclear
Start with a project conversation.
Tell us what needs to work differently, which systems you use, and who will use the result. You do not need a finished specification to discuss a build or integration project.
If the requirements are clear, we can discuss an implementation scope. If they are not, an assessment defines the workflow, architecture, dependencies, and first release before development is quoted. Discovery can be a separate engagement; it is not a commitment to a full rebuild.
Pricing and timing depend on the agreed scope, data readiness, integrations, and your team’s availability. We establish those details with you rather than attach a generic package to every project.
How we deliver
From agreed scope to a working release.
- 01
Scope the work
We review your current workflow and systems with your team, then define the first release, responsibilities, dependencies, and acceptance criteria. Scope, costs, and timing are agreed before implementation begins.
- 02
Design and build
We turn the agreed requirements into screens, platform configuration, custom functionality, and integrations. Your team reviews the work against real buyer and operational scenarios as it takes shape.
- 03
Test the complete flow
We test the agreed workflow from buyer action through the connected systems, including permissions, incorrect data, failed handoffs, and the exceptions that need a person to step in.
- 04
Launch and hand over
We coordinate the agreed rollout, verify the released workflow, and document how it operates. Training, ongoing maintenance, and post-launch support are defined in the project scope rather than assumed.
Behind the implementation
The details we work through with your team.
The service starts with your business rules, not a generic feature list. These are the operating decisions that shape the specification, configuration, and testing for your project.
Connect ecommerce to the system of record
Your manufacturer ecommerce system depends on the data that already runs the business: accounts, products, pricing, inventory, quotes, orders, and fulfillment status. M2B Commerce maps which data belongs in ERP and how the ecommerce experience should use it.
Reduce manual order cleanup
When your dealer portal or B2B ordering system is disconnected from ERP, customer service and operations become the integration layer. The roadmap identifies which handoffs should be automated, which should remain reviewed, and what data must be captured before an order moves downstream.
Build around practical integration boundaries
The right architecture may use native platform integrations, middleware, APIs, scheduled sync, headless commerce work, or staged manual controls. The decision should follow workflow risk, data quality, and implementation capacity.
Ground intake before it suggests action
Assisted intake and product matching should use ERP, PIM, CRM, CPQ, and order data as grounding context. The integration plan should define which data the workflow can access, what it can suggest, and which actions need review before they affect ERP.
Discovery checklist for your project
ERP ownership
Which parts of the ecommerce workflow should ERP own, and where should the ecommerce platform or portal control the buyer experience?
- Product and account data
- Pricing, terms, and tax context
- Order, invoice, and fulfillment status
Sync timing
Which data must be real-time, which can be scheduled, and which should remain reviewed before it reaches ERP?
- Inventory availability
- Order submission
- Shipment and delivery events
Exception paths
What should happen when pricing, inventory, freight, credit terms, substitutions, or account rules require human review?
- Quote and approval workflows
- Customer and dealer communication
- Internal escalation rules
Intake data access
Which ERP, PIM, CRM, CPQ, and order records should assisted intake be allowed to use when extracting, matching, summarizing, or routing buyer requests?
- Data permissions and privacy
- Confidence thresholds
- Reviewed handoff into ERP
Common questions
Practical questions before the build starts.
Does ERP-connected ecommerce replace our ERP?
No. The goal is to connect manufacturer ecommerce, portals, CRM, inventory, fulfillment, and shipping workflows around ERP where ERP is the system of record.
Do all integrations need to be real-time?
No. Some workflows need real-time data, while others can use scheduled sync, availability bands, approval paths, or controlled manual review during early phases.
Can this work with WooCommerce, Shopify B2B, BigCommerce, or Odoo?
Potentially. Platform fit depends on ERP requirements, catalog complexity, account pricing, quote workflows, inventory visibility, and the internal team that will operate the system.
What should be mapped before development starts?
Map system ownership, buyer roles, account pricing, catalog rules, order submission, inventory visibility, fulfillment status, exception handling, and reporting needs.
Can assisted intake write directly into ERP?
Usually not in the first phase. Assisted intake should prepare structured suggestions for review unless the data is reliable, the risk is low, and validation, permissions, confidence thresholds, and audit trails are in place.
Related services and practical guides
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View pageB2B Dealer Portals
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View pageDealer Portal Development
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View pageAI for B2B Ecommerce
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View pageOrder-to-Door Framework Guide
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View pageLet’s connect your ecommerce and ERP workflows.
Share your current systems, the workflow you want to improve, and what you need delivered. We’ll follow up to discuss project fit, requirements, and the next step toward a scoped engagement.